No More "Mr. Trusting User"

According to the 2006 Internet Crime Report from the FBI Internet Crime Complaint Center, auction fraud and non-delivery are the cause of nearly sixty-five percent of all internet crime complaints. No other category of complaint amounts to even five of the remaining thirty-five percent. What jumps out to me is that these two categories of internet fraud do not represent technological cunning and manipulation but merely a regrettably faulty reliance on a stranger’s discretion.

So often we picture the perpetrator as one who takes advantage of the anonymity of the internet or one who uses a superior understanding of computers and programming to achieve an immoral purpose. However, these statistics tell us that sixty-five percent of those “bad guys” aren’t hiding and aren’t particularly cunning; they’re just dishonest. And as relatively little has been done as far as regulatory efforts, these criminals are largely successful.

This reflects how difficult it is to adapt to the very new and different world of the internet. People are used to dealing with people face to face or at least in a way that leaves a physical path for crime fighters to follow. With the internet, we’ve been slow to recognize and utilize what paths exist (many times for political reasons) and thus many mischievous malefactors (who may be more cautious and less present in “offline” markets) are making their debut in a realm that has yet to learn how to properly raise or deal with a red flag.

Perhaps someday we will each have a universal account; an account with our global identity, all of our financial assets, all of our credit and credentials. Then the consequences of bad behavior online won’t be so easy to evade or ignore. But until that day, our motto must be, “be safe or be sorry”. We can’t assume anything but the worst about an online newcomer. Such an attitude may put a damper on business and commerce, but these negative effects will have been worth it if they causes us to recognize the need to focus our attention as much on securing the internet as on building it.

An Ounce of Prevention

My father raised us on the maxim, “an ounce of prevention is worth a pound of cure”. Though few will disagree with this proverb, we’re smothering the greatest concerns of our day with cure and leaving the bottle of prevention untouched on the shelf. I’m talking about internet safety.

My greatest childhood memories were learning to do dangerous things in a safe way. When my dad taught me to mow the lawn, he made sure that I understood not to put my hands or feet down near the blades. When he taught me how to use the edger, I had to wear protective eye-wear. When he taught me how to drive a motorboat, I learned to prop up the engine before pulling the boat out. Our most entertaining family nights were when we pulled out the old plastic rope ladder and practiced our back-up fire plan of climbing out the second-story window.

Unfortunately, despite parents best hopes to protect their children, some of the greatest dangers, those of the internet, go largely unaddressed. We put the computer in an public place, we install filters, we check browser histories, but these things are all cures, not preventions. It would be like taking the time to program 9-1-1 into your speed dial for when your child chops his hand up in the lawn mower rather than taking the time to warn of the danger itself.

Don’t get me wrong, cures are important. But prevention is better. Learning about the internet and teaching children of its dangers is the most important practice we can employ to steer clear of online mishaps. Before reaching for the bottle of cure, let’s use a little more prevention.